Best-practice complaint management

Identity Management - Best Practice

Zusammenfassung: Mit dem als Informationsmanagement und Identity Management fungierenden System TUGonline steht der Technischen Universität Graz seit Längerem ein mächtiges Werkzeug zur Verfügung, an das bis dato alle bedienstetenund studienrelevanten Systeme angebunden worden sind. Mittlerweile wird TUGonline mit der Produktbezeichnung CAMPUSonline an mehreren Universitäten in Österreich produ...

BEST PRACTICE Management of stroke

This article outlines the current evidenced based practice for stroke care. It outlines many of the recommendations in the National Clinical Guidelines for Stroke published by the Royal College of Physicians. It also covers all aspects of multidisciplinary stroke care from initial assessment and acute treatment to rehabilitation strategies and management of complications. The article concludes ...

Recall management: best practice basics.

BEST PRACTICE Management of inflammatory bowel disease

Ulcerative colitis and Crohn’s disease result from an interaction between genetic and environmental factors. Only one gene, NOD2/CARD15, has been clearly identified; a minority of people with alteration of this gene develop Crohn’s disease. The NOD2/CARD15 protein is thought to be involved in defence against intracellular bacteria. This supports the idea that Crohn’s disease and ulcerative coli...

BEST PRACTICE Management of haematemesis and melaena

Acute upper gastrointestinal bleeding is a common medical emergency which carries hospital mortality in excess of 10%. The most important causes are peptic ulcer and varices. Varices are treated by endoscopic band ligation or injection sclerotherapy and management of the underlying liver disease. Ulcers with major stigmata are treated by injection with dilute adrenaline, thrombin, or fibrin glu...